Quality Policy

Trescray is committed to providing IT Cabling, IP Networking, Electrical Services, Fire Alarms, CCTV and Security Systems that our customers want to support existing and future applications.

Our mission is to Exceed your Expectations. To achieve this we will continually expand the services we offer using the latest technology. We will develop the skills of our employees to ensure our delivery of these services is continuously improving and if we tell you we will do something then we will make sure it gets done.

In addition our staff ensure that when a commitment is made to a customer it is kept.

Our aim is to ensure that once a customer has experienced the quality of service we provide they will want us to work for them again. To this end management provide a commitment to comply with the requirements of BS EN ISO 9001:2000 and continually improve the effectiveness of the quality management system.

However we believe that delivering quality solutions is about more than just obtaining a certificate. To this end our quality procedures are designed not only to provide checks on the quality of our output but also to promote efficient methods of working throughout the organisation, monitoring key objectives identified with the aim of continual improvement and enhanced customer satisfaction. We recognise that this saves time and money for both you, our customer, and ourselves.

We hope that once customers have experienced our way of working they will come back for more. It is worth noting that much of our business is won from referrals.